Warranty Policy
This Warranty Policy explains the warranty coverage that may apply to trailers purchased from Castle Hill Trailers. Warranty coverage varies depending on whether a trailer is new or used and on the manufacturer’s terms.
1. New Trailers
New trailers may be covered by a manufacturer’s warranty.
Warranty coverage, duration, and terms are determined by the manufacturer.
Warranty details, if applicable, will be provided with the trailer or upon request.
Castle Hill Trailers does not provide its own manufacturer warranty unless explicitly stated in writing.
2. Used Trailers
Used trailers are sold as-is, unless otherwise stated in writing.
No warranty is provided for used trailers unless specifically noted on the product listing.
Normal wear and tear is not covered.
3. What Is Not Covered
Warranties do not cover:
Damage caused by misuse, neglect, or improper maintenance
Damage resulting from improper towing or overloading
Normal wear and tear
Modifications or alterations not approved by the manufacturer
Accidents, environmental damage, or acts of nature
4. Warranty Claims
Warranty claims must be submitted directly to the manufacturer when applicable.
Buyers are responsible for complying with the manufacturer’s warranty claim process.
Castle Hill Trailers is not responsible for delays, denials, or decisions made by the manufacturer.
5. Limitation of Liability
Castle Hill Trailers is not responsible for indirect, incidental, or consequential damages related to trailer use, to the extent permitted by law.
6. Legal Rights
This warranty policy does not affect any rights provided under applicable consumer protection laws.
7. Contact Information
For questions regarding warranty coverage, please contact:
Phone: +1 234 444 6788